COBUL PRIVACY POLICY

1. Information Collected

Cobul may collect names, email addresses, phone numbers, property information, repair details, uploaded photos, videos, audio files, communications, analytics, IP addresses, browser information, and device information.

2. How We Use Information

Information is used to provide services, facilitate contractor matching, generate repair summaries, communicate with users, improve services, prevent fraud, and comply with legal obligations.

3. SMS Privacy Statement

Cobul may collect phone numbers when users voluntarily provide them through the website and agree to receive SMS messages.

SMS consent, phone numbers, and opt-in data will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Phone numbers collected for SMS communications are used only to provide service-related communications, including repair updates, appointment notifications, quote updates, account communications, diagnostic follow-ups, and customer support.

Users may opt out of SMS messages at any time by replying STOP. Users may reply HELP for assistance.

4. Information Sharing

Information may be shared with contractors, payment processors, cloud providers, analytics providers, and service providers necessary to operate the platform.

5. No Sale of Personal Information

Cobul does not sell personal information.

6. Cookies and Analytics

Cobul uses cookies and analytics technologies to improve user experience and platform performance.

7. Data Retention

Information may be retained as necessary for operational, compliance, legal, audit, and business purposes.

8. Security

Cobul uses commercially reasonable administrative, technical, and organizational safeguards.

9. User Rights

Users may request access, correction, or deletion of personal information where permitted by law.

10. Contact

Questions may be directed through contact information published on the Cobul website.